Yep. When you’re in the Splash Community Slack, you’re surrounded by hundreds of other Splash users, many of which are veteran power users. We also have a handful of delivery partners in here that are a treasure trove of pinpointed knowledge.
You also have access to the Splash Support team in four support channels that you’ll be automatically added to upon joining. A member of the support team monitors those channels on regular business days from 10am-6pm ET.
If you have an issue that needs attention immediately, you should submit a case here for a faster resolution.
As a best practice, we always recommend consulting the Splash Help Center before reaching out directly to support. Chances are, the answer you’re looking for is in there.
Our team loves to hear feedback. If you have any questions, suggestions, or requests regarding the Splash Community or our Slack workspace, please don't hesitate to reach out to community@splashthat.com.