Splash Basic Setup consists of the configuration of the customer's Splash organization, provisioning of the Admin user's license, and (1) live Splash Essentials Training.
Essentials will be available via a bi-monthly webinar.
This course focuses on the essentials of creating and marketing your event. The topics are organized by Splash’s main touchpoints: Event Page, Form/Ticketing, Share Card, Confirmations, and Hub Page. We also dive into the heart and soul of your Splash event, also known as Event Settings, where you’ll learn how the most important details are configured. Plus, Splash email sender.
Duration: 75-90 minutes
License Types: Builder, Host
Recommended Add-On Service: Managing Your Program
A Splash Creative Lead will apply your branding to the existing Privacy Gate functionality on a Theme or single Event Page. This service allows you to select a layout from one of four base options. These use CSS and JS, and won't be editable by the end user like other areas of your page. There are no edits in scope for the templates and no revisions to ensure quick delivery.
We'll set up Single Sign On (SSO) in your Splash environment to make logging in more convenient and secure via either OAuth or SAML protocols. Admin SSO will cover sign-ins for event hosts, admins, and other users who access the Splash events console to run the events program.
Verified Partners: Okta, Azure, ADFS, Google Auth, Zephr, Auth0, ForgeRock, and PING.
This course focuses on the essentials of creating and marketing your event. The topics are organized by Splash’s main touchpoints: Event Page, Form/Ticketing, Share Card, Confirmations, and Hub Page. We also dive into the heart and soul of your Splash event, also known as Event Settings, where you’ll learn how the most important details are configured. Plus, Splash email sender.
Duration: 75-90 minutes
License Types: Builder, Host
Recommended Add-On Service: Managing Your Program
Splash Basic Setup consists of the configuration of the customer's Splash organization, provisioning of the Admin user's license, and (1) live Splash Essentials Training.
Essentials will be available via a bi-monthly webinar.
Splash Basic Setup consists of the configuration of the customer's Splash organization, provisioning of the Admin user's license, and (1) live Splash Essentials Training.
Essentials will be available via a bi-monthly webinar.
Splash Basic Setup consists of the configuration of the customer's Splash organization, provisioning of the Admin user's license, and (1) live Splash Essentials Training.
Essentials will be available via a bi-monthly webinar.
Splash Basic Setup consists of the configuration of the customer's Splash organization, provisioning of the Admin user's license, and (1) live Splash Essentials Training.
Essentials will be available via a bi-monthly webinar.
Our Pro Onboarding engagement ensures your Splash Organization is expertly configured and ready for success. This comprehensive package covers everything you need to hit the ground running.
This package is designed to navigate your onboarding experience, empower your team, and maximize the impact of your Splash platform.
Elite Onboarding delivers a premium setup experience, designed specifically for large-scale event programs, phased rollouts and curated workflows. With a dedicated Onboarding Team, this package ensures a seamless and comprehensive implementation of your Splash Organization, while empowering your team to excel from day one.
This package is built for those seeking a hands-on, expert-led approach to implementing and scaling their Splash platform with precision and ease.
We'll set up Single Sign On (SSO) in your Splash environment to make logging in more convenient and secure via either OAuth or SAML protocols. Admin SSO will cover sign-ins for event hosts, admins, and other users who access the Splash events console to run the events program.
Verified Partners: Okta, Azure/Entra ID, ADFS, Google Auth, Zephr, Auth0, ForgeRock, and PING.
We'll set up Single Sign On (SSO) in your Splash environment to limit who can register (or even see) your Splash events via either OAuth or SAML protocols. Attendee SSO will protect your Splash pages with an SSO login gate upon page landing - allowing you to carefully and securely manage your pool of registrants.
Verified Partners: Okta, Azure, ADFS, Google Auth, Zephr, Auth0, ForgeRock, and PING.
Recommended Add-On Service: Branded Privacy Gate
Work with a Splash Implementation Specialist to review, test, and apply an approved, customer provided, Cookie Banner script to specified Themes (priced per Theme). Script won't persist across Themes; applies to events from the Theme.
This service is to implement a banner on page not available through our self-serve tool.
We’ll configure your Splash organization to use your company’s domain to send event emails from Splash between two configuration types (Static or Dynamic) See more details at our Help Center here.
If choosing Static, up to 5 emails per domain are included with purchase.
Our Vanity Domain service is for the implementation of a Customer Provided TLS Certificate generated by your team but hosted on Splash.
If you’d like to implement a Vanity Domain with a Splash provided certificate, our Support Team can configure them for you.
See more details at our Help Center here.
A Splash Creative Lead will apply your branding to the existing Privacy Gate functionality on a Theme or single Event Page. This service allows you to select a layout from one of four base options. These use CSS and JS, and won't be editable by the end user like other areas of your page. There are no edits in scope for the templates and no revisions to ensure quick delivery.
A Splash Creative lead will use the Splash design tools and custom development to design an interface that provides event guests with the ability to reveal and/or hide content on a Splash Page. Content is pre-determined by the event organizer, within a format that expands up and down vertically based on the guests' selections. Event organizers will have their choice of indicator icons and will retain control over the content contained within the interface.
There are no revisions to ensure quick delivery. The interface will be designed to align with the layout of the existing Theme or Event Page.
A Splash Creative lead will use the Splash design tools and custom development to design a slider or carousel on a single Theme or Event Page. This element can be programmed to rotate content or images either automatically or with the click of a button.
A basic, manual-only, non-repeating image carousel element that does not meet accessibility guidelines is available within the platform. Consider this service for additional functionality, accessibility, and layout options. There are no revisions to ensure quick delivery. The interface will be designed to align with the layout of the existing Theme or Event Page.
A Splash Creative lead will use the Splash design tools and custom development to design an interface that provides event guests with the ability to reveal and/or hide content on a Splash Page. Content is pre-determined by the event organizer, with a row of tabbed buttons containing a content area that fades in and out based on the guests' selections.
There are no revisions to ensure quick delivery. The interface will be designed to align with the layout of the existing Theme or Event Page.
The Splash QuickStart Theme is our most efficient theme solution to get an event up and running quickly. Choose from six our curated Splash Branded Themes and submit a questionnaire to collect brand assets (logo, fonts, and imagery) to include in the theme. Splash Creative will apply your branding to a scalable, predefined template. Ideal for customers seeking a fast, streamlined setup with minimal creative support required.
There are no revisions to ensure quick delivery.
Deliverables are as follows:
1 Branded Landing Page (bespoke or scalable)
Application of provided logo (light and dark), fonts, colors, and event imagery
Compatible with VEP, RSVP, Ticketing, Sessions
2 Email Templates (Invite + RSVP Yes)
Branded Registration Form and Social Sharecard
The Splash Evergreen Theme service provides customers with a custom-built, data-informed Theme with up to six of our most common and engaging event Blocks that will be customized based on your branding needs. Customers will be sent a questionnaire to collect brand assets (logo, colors, fonts, and imagery) they'd like to include in their theme. This questionnaire will be followed up with a 30-minute Discovery call for both teams to attend.
There is one round of revisions post initial build to ensure client and creative collaboration with timely turnaround. Deliverables are as follows:
30-minute Design Discovery call
6 pre-selected, customizable Blocks (Navigation, Cover, About, Speakers, Agenda, Footer)
Compatible with VEP, RSVP, Ticketing, Sessions
4 Email Templates (RSVP Yes + 3 additional options)
Branded Registration Form and Social Sharecard
1 round of revisions
The Splash Premium Theme service provides customers with a custom-built, scalable Theme with up to twelve Blocks to provide the most customized event experience that can be used to create an unlimited number of event pages. All Themes are built with your brand assets to design the event landing page, registration form, VEP, emails (up to 4), and social media share card.
This service includes a collaborative discovery call and necessary revisions. Deliverables are as follows:
1-hour Design Discovery call
Up to 10 chosen, customizable blocks
(1 Cover Block + 9 Blocks + 1 Interactive Block)
Compatible with VEP, RSVP, Ticketing, Sessions
4 Email Templates (RSVP Yes + 3 additional options)
Branded Registration Form and Social Sharecard
1 round of revisions
Recommended Add-On Services: Design Training, Interactive Blocks
A Splash Creative Lead will build a Theme with Hub functionality. A Hub is a landing page that allows for multiple events to be displayed, filtered, and sorted with a list or card layout. Whether you're looking to feature one event or hundreds, past events or upcoming events, or even events not hosted on Splash, a hub is your solution.
All Themes are built with your brand assets to design the Hub landing page (up to 6 blocks), subscribe form, emails (up to 4), and social media share card. This service includes a collaborative discovery call and necessary revisions.
Recommended Add-On Services: Design Training
This course focuses on the essentials of creating and marketing your event. The topics are organized by Splash’s main touchpoints: Event Page, Form/Ticketing, Share Card, Confirmations, and Hub Page. We also dive into the heart and soul of your Splash event, also known as Event Settings, where you’ll learn how the most important details are configured. Plus, Splash email sender.
Duration: 75-90 minutes
License Types: Builder, Host
Recommended Add-On Service: Managing Your Program
This course focuses on setting a great foundation for productivity and team success. The Education Manager will walk you through the core areas of the Splash platform: Events, Library, Contacts, Reporting, Integrations, and Team. In addition to functionality, this course will familiarize you with documented FAQs and guidelines that will save you time and let you focus your energy on hosting amazing events.
Duration: 60 minutes
License Types: Builder
This course teaches you the best tactics and strategies for hosting virtual and hybrid events. We’ll cover the advantages of Splash’s Virtual Event Page and how you can create scalable options for both single and multi-session virtual events. More than a “how-to,” this course will also highlight industry best practices in appearance, organization, and audience engagement.
Duration: 60 minutes
License Types: Builder, Host
This course focuses on setting up your team for success with an upcoming Event where they will be leveraging Splash’s on-site check in features. Our Education Manager will walk you through the essential components of running a smooth onsite check-in on Splash based on the workflow and process you've defined: The Splash Host App, Check-In Process, Onsite Workflows, and more. In addition to functionality, this session will also empower you to make the best decisions regarding your Check-In process. Lastly, this course will familiarize you with documented FAQs, guidelines and resources to leverage day-of, so you can save your team time and energy on the big day.
Duration: 60 minutes
License Types: Builder, Hosts, and Crew (Event Organizer required to be in attendance)
Recommended Add Ons: General Review Session, Virtual Dedicated Support
This course focuses on all things Splash Studio. Attendees will learn how to create Studio events within Splash’s Virtual Event Page, how to host these events, and how to engage audiences using Studio’s powerful engagement tools and networking circles.
Duration: 60 minutes
License Types: Builder, Host
This course focuses on teaching best practices when styling the appearance and branding of your event touchpoints, while optimizing your understanding and efficiency with using Splash design tools. This service also provides a space for you to ask questions about additional topics in real time.
Duration: 60 minutes
License Types: Builder
This course series allows for the opportunity to deep dive into the end to end creation of an Event Theme, crucial to scaling your Event Program. This will empower Builder Users to leverage design tools and focus on the attendee journey. After these sessions, your team will be empowered to build scalable Themes skillfully in a way that makes sense for your workflow with minimal updates at event page creation.
Duration: Two Sessions varying in topics and duration, led by both our Education & Design Lead, up to 2 hours
License Type: Builder
Having a solid and consistent brand experience is one of the most important factors when creating your event campaigns. If you’re considering going through a rebrand, let our Splash Creative experts teach you how to successfully implement a rebrand strategy to deploy your brand launch across all of your event touchpoints. This course highlights best practices to help you reconfigure your Brand Library and update various logos, colors, fonts, and image assets to ensure the visual attendee experience aligns with your new branding.
Duration: 75 minutes
License Types: Builder
This course focuses on the step-by-step process of creating a simple events calendar, also known as a Hub landing page, to make all of your events discoverable. Whether you’re looking to feature one event or hundreds, including events that aren’t hosted on Splash, multi-city or multi-session events, a Hub is your solution. We’ll take a deep dive into adding multiple hub blocks to showcase your featured, upcoming, and/or past events, creating and styling Hub filters to sort events, designing Hub cards, and more.
Duration: 75 minutes
License Types: Builder
This course teaches you how to create and style a survey page in Splash from start to finish. Attendees will learn how to feature a central form on an event landing page, customize the registration form and confirmation touchpoints, and create an email template inviting guests to complete your survey.
Duration: 75 minutes
License Types: Builder
Splash will provide you with a list of all the topics that can be covered in a training. Customers can review the list of options to pick from (total of 5), and complete the form to make their training selections directly to curate the content for the session.
Topics:
Events Management
Communication Plan
Team Management
Analytics
Creating Events
Virtual Event Best Practices
RSVPs and Confirmations
Host App
Virtual Event Page
Virtual Sessions
Inviting Guests
Ticketing
Splash Studio
In-Person Sessions
Hubs
Duration: 90 minutes
License Types: Builder, Host
A Splash Implementation Specialist will provide 3 hours of dedicated support for one integration. These hours include initial discovery and/or troubleshooting with an opportunity to ask questions once your team has begun or completed the integration by logging in to Splash as the designated Integration Specialist.
This Package is recommended for new integration discovery or existing configuration updates.
- Consulting via scheduled calls and/or email communications
- Splash will not be directly accessing or configuring your third party software
- Unused hours do not roll over. Hours per touchpoint will be designated within scoping.
- Teams that require additional time/support, can purchase our “2 Hour Add-On” service.
A Splash Implementation Specialist will provide 6 hours of dedicated support for one integration. These hours include collaborative discovery to map out the entire integration workflow within Splash and troubleshooting where needed. After your team has begun or completed the integration by logging in to Splash as the designated Integration Specialist, our team will be available to answer any questions for best practices and review the final configurations ahead of final sign off.
This Package is recommended for new integration mapping and final configuration review.
- Consulting via scheduled calls and/or email communications
- Splash will not be directly configuring in or accessing your third party software
- Unused hours do not roll over. Hours per touchpoint will be designated within scoping.
- Teams that require additional time/support, can purchase our “2 Hour Add-On” service.
A Splash Implementation Specialist will provide 9 hours of dedicated support for one integration. These hours include collaborative discovery to map out the entire integration workflow within Splash and troubleshooting where needed. Once the workflow is finalized, coordinated working sessions will be scheduled to work alongside your team while configuring the integration. Our team will also be available to configure Custom Event Fields that may be required (up to 10), and answer any questions or troubleshoot the final configurations ahead of final sign off.
This package is recommended for new integration mapping and configuration, and testing assistance.
- Consulting via scheduled calls and/or email communications
- Splash will not be directly configuring in or accessing your third party software
- Unused hours do not roll over. Hours per touchpoint will be designated within scoping.
- Teams that require additional time/support, can purchase our “2 Hour Add-On” service.
Work with a Splash Implementation Specialist to provide your team with API access and consult on your team's API configurations to ensure it is built with scale using best practices and adhering to the rate limits.
Duration: up to 3 hours.
Required: The customer's technical resource is responsible for building and facilitating the configuration. A team member of the Splash team will guide you through setup and questions, if approved.
A Splash Implementation Specialist will consult with the setup of your licenses within Team Manager. Team Manager gives Builder users full access to manage users along with their associated roles for platform permissions and groups that drive event visibility. This self serve tool alongside our consulting will scale your organization without ongoing assistance from Splash.
Duration: up to 3 hours.
Recommended Add-On Service: User/Group Filters
This course is an opportunity to sit down with your Education Manager while they take a deep-dive into an event you created to make sure your “t’s are crossed” and “i’s are dotted.” Not only will the Education Manager comb through your event, they will also serve as a test audience for emails, links, personalization tags, and more. This session is all about function, not fashion.
Duration: 60 minutes
License Types: Builder, Host
Recommended Add-On Service: Managing Your Program
A live review of an existing event page you've created where an expert Design Education Specialist provides feedback, solutions, and best practices specific to your design questions in real time. The agenda for this training is customized to address specific questions you provide ahead of the training in order to help you optimize and refine the appearance of your event.
Duration: 60 minutes
License Types: Builders
Recommended Add-On Service: Design Training
A tracking pixel is an HTML code snippet placed on a website to collect information about those interacting with your site. Splash inserts tracking pixels a bit differently from other sites. We take the original code in your .txt file and write a function that tells our software to run this tracking pixel when the designated action happens (e.g., when the page loads, or after an RSVP is submitted).
Certain tracking pixels can be set up on your own through our self-serve tool on a Splash Event page.
This service is to implement tracking pixels not available through our self-serve tool or on a Theme(s).
Add up to 10 additional Event fields into your event creation flow. Data submitted in these fields can be mapped to your integrated systems (e.g. CRM, MAP, etc.). These fields can also be displayed in a Splash Reporting Dashboard for an additional cost to increase the sophistication of your tracking and insights.
With this service, available fields go beyond the Splash Default Fields of Event Title, Date, Time, and Event Type.
Recommended Add-On Services: Event Metrics, Integration Consulting
Apply up to 10 additional Event fields form your event creation flow into a Dashboard within your Reporting Tab. This service allows your team to analyze data about your Events in holistic view.
Upon request, these fields can be added as a filter on the dashboard.
Custom Event Fields must already exist and be configured in Splash. Access to the Reporting Tab requires a Builder License.
Recommended Add-On Service: Event Field(s)
Apply up to 10 additional Attendee/RSVP fields from your Registration Form into a Dashboard within your Reporting Tab. This service allows your team to analyze data collected from your Attendees in holistic view.
Upon request, these fields can be added as a filter on the dashboard.
Access to the Reporting Tab requires a Builder License
Apply up to 3 Group filters powered by your setup in Team Manager to a Dashboard within your Reporting Tab. This service allows your team to segment event or attendee data based on user group.
This does not apply to default filters will remain unless specified otherwise.
Access to the Reporting Tab requires a Builder License.
Create a workflow that allows your team to capture valuable attendee feedback once an event(s) has concluded. This simple add on to your process will empower your users to gain helpful insights into your events with a goal to further grow and strengthen your program from a simple send of a Thank You Email.
A Splash Support Specialist will provide 5 hours of virtual dedicated and immediate support for your upcoming event. These hours include a prep call and a dedicated phone line available through the event duration.
Unused hours do not roll over. Hours per touchpoint will be designated within scoping. Costs vary based on the time of your event and the hours included within your Support Plan.
Teams that require additional time/support, can add hours through our “2 Hour Add-On” service.
A Splash Support Specialist will provide 7 hours of virtual dedicated and immediate support for your upcoming event. These hours include a prep call, an event dry-run/practice, and a dedicated phone line available through the event duration.
Unused hours do not roll over. Hours per touchpoint will be designated within scoping. Costs vary based on the time of your event and the hours included within your Support Plan.
Teams that require additional time/support, can add hours through our “2 Hour Add-On” service.
A Splash Support Specialist will provide 8 hours of virtual dedicated and immediate support for your upcoming event. These hours include a prep call, an event dry-run/practice, a dedicated phone line available through the event duration, and will conclude with an event recap/review.
Unused hours do not roll over. Hours per touchpoint will be designated within scoping. Costs vary based on the time of your event and the hours included within your Support Plan.
Teams that require additional time/support, can add hours through our “2 Hour Add-On” service.
Each privacy gate will be styled with your company branding (colors, fonts, logo, image) and will accommodate each of the (4) privacy restriction types (password, 18+, 21+, and email validation). The 4 Branded Privacy Gate options are all designed to scale seamlessly on desktop, tablet, and mobile platforms. A single privacy gate service can be applied to one (1) theme or one (1) event page unless specifically scoped otherwise which may result in additional fees.
Layout Options and Details:
Each layout is able to be styled with your company logo (linkable on all but the centered gate), fonts, colors, and image. Two of the layouts also have an option to include social media links (Twitter, Facebook, Instagram, LinkedIn) and Gate 1 (the 2-column gate) has an option for additional customized copy that can also accommodate one link within the copy.
Splash Creative recommends applying Branded Privacy Gates at the theme level though they can be applied on an event page if desired. Event page gates are unique and appear only on the event page to which they have been applied. Theme-level privacy gates will propagate to any current event page or future event page created from that theme unless turned off on each event page. Customers are responsible for turning off/updating privacy settings per event if they do not wish for a gate applied at that event’s theme level to display. Any event page with a gate that has been created from a theme with a gate applied can not be edited/updated/changed individually. There are no edits in scope for the templates and no revisions to ensure quick delivery.
• None of the template options allow for any edits/changes/adjustments/revisions to the layout, alignment, or alternate styling of the page elements (buttons, copy, drop shadows, line stroke, etc).
• Social Links can be removed from any of the gates if desired however no additional links may be added.
• Customers have full control to change the Privacy Gate restriction type and the ‘headline’ copy. Splash will not edit the Headline copy set int he event; this can be accomplished by the customer in the Settings Tab.
• Background image files should NOT include text or logos as they will likely be cut off depending on the viewing screen size.
• Customers have access to the CSS with each gate through Designer Pro and may edit certain items for each gate within that interface. Customers should be aware that any lost or broken CSS can not be recovered and the implementation of new code may result in additional fees.
• The Splash Support team does not support edits to Branded Privacy Gate service and will not be able to make any changes to Branded Privacy Gates CSS or JS.
• No event page using a gate that has been created from a theme with a gate applied can be edited/updated/changed individually.
A single slider service can be applied to one (1) theme or one (1) event page unless specifically scoped otherwise which will result in additional fees. In order to ensure a fast delivery, there are no revision rounds and no customizations to the designs (layout, content, functionality, etc.) are available. The look and feel—fonts, colors, hover state, rule lines, sizing, spacing — can be modified DIY by the customer once Branded Slider has been delivered.
Layout Options and Details:
Splash Creative has created 6 scalable layouts that will accommodate the majority of use cases. Each layout is able to be styled with your company fonts, colors, and hierarchy.
● None of the slider options allow for any edits/changes/adjustments/revisions to the layout, alignment, or alternate styling of the page elements (buttons, copy, line stroke, etc).
● Customers have full control to change slider content such as text details and colors DIY post delivery.
● The Splash Support team does not support edits to Branded Slider and will not be able to make any changes to the CSS or JS.
● No changes to information provided in the intake questionnaire will be applied to the Branded Slider post project start date.
Notes: If a customer saves a slider block and adds it to another page the slider will not function as the code associated with the carousel functionality will not exist on that other page. If a customer would like a slider that is already applied to one page to be available on another page, our Support team will be able to assist in duplicating the code.
Splash Creative recommends applying slider functionality at the theme level though they can be applied on an event page if desired. Event page sliders appear only on the event page to which they have been hard-coded on, while theme-level sliders will propagate to any current event page or future event page created from that theme.
Splash offers five (5) templated layout options for Branded Tabs. Each Branded Tab service will be styled with the customer's company branding (colors, fonts, etc). Each of the 5 Tab options are designed to scale seamlessly on desktop, tablet, and mobile platforms.
Splash Creative recommends applying Tab functionality at the theme level though they can be applied on an event page if desired. Event page Tabs appear only on the event page to which they have been hard-coded onto, while theme-level Tabs will propagate to any future event page created from that theme (unless overridden at the event page level). A single Tab service can be applied to one (1) theme or one (1) event page unless specifically scoped otherwise which may result in additional fees.
In order to ensure a fast delivery, there are no revision rounds and no customizations to the designs (layout, content, functionality, etc.) are available. The look and feel—fonts, colors, hover state, rule lines, sizing, spacing — can be modified DIY by the customer once Branded Tabs has been delivered.
Note: If a customer saves a Tabs block and adds it to another page the Tabs will not function as the code associated with the tab functionality will not exist on that other page. If a customer would like a tab that is already applied to one page to be available on another page our Support team will be able to assist in duplicating the code.
Layout Options and Details:
Splash Creative has created five (5) flexible and scalable layouts that will accommodate the majority of use cases. Each layout is able to be styled with company fonts, colors, and/or type hierarchy if applicable.
● None of the Tab options allow for any edits/changes/adjustments/revisions to the layout, alignment, or alternate styling of the page elements (tab locations, copy, line stroke, etc).
● Customers have full control to change tab content such as text details and colors DIY post delivery.
● The Splash Support team does not support coding edits to Branded Tabs and will not be able to make any changes to the CSS or JS.
● No changes to information provided in the intake questionnaire will be applied to the Branded Tab service post project start date.
