Our knowledgeable, experienced Professional Services team is committed to providing high-quality service to our customers. Whether you need help with configuration, integrations, creative, leading practices, or customization, you can trust Splash Professional Services to deliver powerful results.
With Splash Professional Onboarding, an onboarding team will help you configure your organization, asset manager, users, and vanity URL. Plus, you’ll get two Walk-Through Trainings with the Splash Education team.
Work with a Splash technical resource for up to two hours to configure and deploy one of the following integration configurations: Salesforce, Marketo, HubSpot, Greenhouse, BlueJeans, Zoom, ON24, Pardot, or Slack.
Using Splash’s live wireframing tool, we’ll create a semi-custom theme based on the exact layout that meets your needs. A Splash Creative Team member will apply your branding to the final selected layout. There are no revisions to ensure quick delivery.
We’ll create a custom-built template for you to use as a basis for your event pages. These custom-branded themes are built in collaboration with your team and within the native limitations of the Splash product. It includes up to 12 blocks and up to four email templates, one share card, and one form.
We’ll create a custom-built calendar of events hub page to showcase individual event pages. These custom-branded themes are built in collaboration with your team and within the native limitations of the Splash product. It includes up to 12 blocks and up to four email templates, one share card, and one form.
We augment our product to achieve stylistic, animation, and functional goals. We also provide a creative consultation and a product demo. A Solutions Consultant and relevant subject-matter experts will identify requirements and provide details for the SOW.
An instructor led presentation of a predetermined set of topics, features, or user questions. This can range from a lesson as broad as “Intro to Splash” to a topic as specific as adding conditional questions to an RSVP form, setting up an event Hub, or how to manage an event with breakout sessions. This training is performed in the customer’s Splash instance, using their templates and configuration. Duration: 60-75 minutes.
A Walk-Through Training (see #400) tailored for users pursuing proficiency in Splash’s advanced design platform, known as Designer Pro. While we do not restrict who can be trained in Designer Pro, the ideal trainees are users with a design or web development background, and/or experienced Splash users who are serious about elevating their Splash design skills. Duration: 60-75 minutes
A fully interactive lesson where you create a demo event page, and are coached by an instructor to perform a set of essential learning tasks. This training type is best for customers new to Splash who learn best by “getting their hands dirty.” Duration: 75-90 minutes
A Review Session is an instructor-led review of your event where you get live feedback, encouragement, and best practices. It’s the ideal training for anyone who needs a final bit of guidance before launching a Splash initiative.
Solutions Consultant and relevant subject matter experts will vet requirements and provide details for the SOW. A custom engagement is a training that requires one or more of the following: preparation of custom materials, production calls with stakeholders, staged rehearsals, dry runs, extended training duration, and/or an on-site presentation requiring travel.
We’ll create an ROI Dashboard for you to calculate the impact of your events with your Salesforce bidirectional integration. This dashboard leverages your Salesforce integration and data to give you the following Filters & Parameters: Event Program, Event Type, Event Spend, Event Touch, Event Attribution, Pre-Event Window, and Post-Event Window.
We'll create a dashboard to visualize your scaled retail program up to three layers deep (e.g., Region > Market > Store). You can easily understand and review your program data across any segment of your business.
We'll create a dashboard to visual your scaled user group program up to three layers deep (e.g., Region > City > User Group). You can easily understand and review your program data across any segment of your business.
Single-use session of up to 4 hours of a dedicated Level 1 Splash Support team member to provide immediate support to an event program between 9 AM - 9 PM EST Monday - Friday. Unused hours do not rollover.
Single-use session of up to 4 hours of a dedicated Level 1 Splash Support team member to provide immediate support to an event program 9 PM - 9 AM EST Monday - Friday, Weekends, or US National Holidays. Unused hours do not rollover.