The Benefits of GDPR for Your Event Marketing
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Written by Matt Heinz

@HeinzMarketing
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The Benefits of GDPR for Your Event Marketing

April 11, 2018

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The Benefits of GDPR for Your Event Marketing
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Written by Matt Heinz

@HeinzMarketing


How GDPR Will Make Your Marketing More Effective (and Compliant)

April 11, 2018

Trust me, the General Data Protection Regulation (GDPR) isn’t just important for your business. It’s also going to be great for your marketing and events.

 

While many marketers are gnashing their teeth at the added and more stringent guidelines (and there are a lot of them), I’ll proffer that: not only should we all have been doing much of this all along, but our marketing will be more impactful and more successful as a result.

Did you know I just partnered with Splash on a new webinar for GDPR?

 

Watch as I share the 10 things to check off your list for GDPR compliance.

Increase Trust, Transparency, and Access to Engaging Prospects

The GDPR rules that went into effect May 25 2018 (which, in summary, add significant rules for how you communicate with members of the European Union) tighten consent and control of communication between your company and your prospects and customers. 

 

But that also means you will increase trust, transparency, and access to customers and prospects who reciprocate.

 

Yes, this means a bit more work for you in the coming weeks and probably months.

 

Yes, this means some of your prospects may opt out.

 

But frankly, only marketers with questionable business practices should be upset about this. Marketers with integrity should rejoice.

1. Understand and Align with Key Company Metrics

It's a Data Blessing in Disguise

If you look at GDPR from a prospect’s perspective, this means:

• Having access and control of their personal information

• Choosing proactively which companies they want to communicate with

As a consumer, doesn’t that sound great?  In an age of Cambridge Analytica and other nefarious abusers of access and trust amongst us, doesn’t GDPR help separate, highlight, and help those of us whose intentions are honest and true?

 

From that perspective, GDPR isn’t an obligation.  It’s a push in the right direction, a nudge towards something inconvenient that we otherwise might have put off a little longer.

 

There will be companies that ignore or delay their GDPR implementations.  Some will intentionally eschew them.  But that just makes your company look all the better.  It makes your reputation stronger. 

 

And it makes your relationship with customers and prospects tighter and more mutually beneficial.

2. Organize your data and simplify data-tracking

What You Lose in Quantity You will Gain in Quality

Customers and prospects who want to receive your marketing will respond faster, and engage more often.  What you lose in quantity you will gain (and then some) in quality and conversion.

 

And as event marketing professionals, you have an opportunity to spearhead and lead this effort through your activity and actions moving forward.

 

There are numerous GDPR guides out there, but this one (in our expert and unscientific opinion) is the least complicated and easiest to understand.  It includes the basics you need to know about GDPR, links to more resources, as well as a checklist for how to get the compliance ball rolling. 

3. Determine Your Actual Event Investment 

Ready to dig into GDPR? Download our free guide to get practical and easy steps to compliance for event marketers.

Event Marketing Budget Decisions

See how they built it:



Do you have what it takes to leverage event technology? Learn more from Matt Burton in this 20-minute video.

event-team-collaboration-app

Not only is it helpful to quickly solve any issues (and there are always issues), but it’s also helpful to communicate with your team inside the venue on the status of check-ins. Most importantly, alert your sales team that their VIP guests have arrived.

5. Dos-and-Donts for Not Breaking The Law: Keep Count Of Your Attendee Numbers

The last thing you want to think about is hitting capacity. Because hitting capacity for your event would be a good thing… right?


Unfortunately, not keeping track of the number of attendees, and subsequently, violating fire permit laws, is a common problem for many event planners. Avoid this by using an old-fashioned clicker or the Splash App using the “checked out” status -- that’s key for tracking who’s in and out of the space.


Pro tip: have the fire permit in hand and contract printed out. And have another person keep track of how it feels inside the event, whether it’s hot in the venue or too crowded.


A couple good questions to consider asking the venue manager about the space:


• How many people in the venue makes it feel full?

• How many people makes it feel empty?

• Where can lines form?
• How many people can be at the bar at a time? (A typical drink order takes about 2 minutes. Alleviate bar crowds by having cocktail waitresses holding pre-made drinks.)

Bonus Details:

Timing: Start Door Duty an Hour Before Event

Sure, attendees may arrive late. Sure, you may still be organizing right up until the last minute. But people will begin showing up 25 minutes after starting time, which means, security has to be ready for the flow of arrivals. Some people will also arrive early and if the door isn’t staffed, you don’t want these people sneaking in before it’s time.

Staff Up: The Golden 1:50 Ratio

To maintain organization, have a 1:50 ratio between the company and guests. This may vary based on how complex the on-site registration is.

Veterans know: there is no such thing as too many RSVPs

When I was a rookie planner, I remember being very nervous that there were too many RSVPs and the right people wouldn't get in.

 

As much as the experience at the door matters, remember: a packed event is a good thing. A very good thing. A line makes you look popular, and people don't really mind waiting (if it moves). Much worse than over crowding is UNDER crowding... no one likes an empty room.  And when someone on your team is stressing, tell them to chill. You got this.

author

Matt Heinz

Prolific author and nationally recognized, award-winning blogger, Matt is President and Founder of Heinz Marketing with 15+ years of marketing, business development and sales experience from a variety of organizations and industries. He is a dynamic speaker, memorable not only for his keen insight and humor, but his actionable and motivating takeaways.

About the Author

Ben Hindman is co-founder and CEO of Splash, the country's fastest-growing event marketing platform that helps businesses and brands more effectively market through their events. An event planner turned tech entrepreneur, events are in Ben’s DNA. Prior to starting Splash, Ben was the Director of Events at Thrillist, where he produced large-scale events from concerts to mystery fly-aways.

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