[Key Trends] An Outlook on Virtual and Hybrid Events in 2021

Published
December 8, 2020
Last Updated
Category
Event-Led Growth
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Written by
Rebecca Miller
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2020 is set to make a significant mark on the history books. And for many people, there’s nothing that 2020 can do to ever improve its reputation.

For marketers, it’ll go down as the roller-coaster year that forced the fastest pivot ever. Virtual and hybrid events are paving the way forward for companies that previously relied on traditional in-person events to meet their goals.

It will also be the year that event professionals proved their resilience. (Although, let’s be honest: We already knew this.)

Our new report, based on a survey of 3,000+ event professionals and attendees in the U.S., found extreme shifts in the events landscape as the global pandemic accelerated several trends.

Virtual Events are Here to Stay

Here’s the reality: Companies are extending work-from-home policies indefinitely, business travel is still halted, and in-person gatherings are still restricted in most places. So it shouldn’t come as a surprise that virtual events aren't going anywhere.

And even when in-person events return, 79% of companies anticipate hosting hybrid events instead. Get ready for virtual and hybrid events to be a permanent part of our lives.

Events (Still) Drive Business Growth

Virtual events helped companies stay relevant in 2020. In fact, 36% of event marketers said this was the most important factor when hosting an event.

But in 2021, their events will need to help drive revenue, sales and leads. The majority of people we surveyed said that revenue and sales growth was the most important six-to-12-month goal for their company.

Less is More

It turns out that shorter events with smaller, curated attendee lists deliver the best results. More than half of the attendees we surveyed felt that virtual events should be 30 minutes or less.

In 2021, we expect marketers to continue migrating away from big anonymous trade shows and conferences to more tailored and targeted virtual and hybrid events.

The Tech is Mostly Outdated

Nearly 60% of event marketers and professionals told us they are using the same technology and processes for events as they were pre-pandemic. Event professionals are doing a herculean job of doing more with less, but using technology that wasn't designed for this virtual and hybrid future will hurt them in the long-term.

Download the full report now to learn how virtual and hybrid events can support business growth →

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Written by
Rebecca Miller
As the Director of Marketing & Communications at Splash, Rebecca creates programs that help event marketers understand the importance of scale and how it translates to event goals and business results. A Chicago native, Rebecca recently traded the harsh winters for yearlong sun in the Arizona desert, where you can find her on running trails, in the pool, or at a patio cheering on the Chicago Bears.

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