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The Universe of Events

Chapter 004

← Ch. 3 : Managing Your Team
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Ch. 5 : Building the Event Page →
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Event Production: Venue, Vendors, Partners

Where should this thing happen? And who will you bring in to help?

Eeks. This is the part that most event planners dread (and requires the most research and paperwork). But we’re here to help ease the pain… this chapter covers some of the most important Ws of events: where will you have the event, and who will you work with to take it to the next level?


We cover:

• Why are you throwing an event?
• Who is your audience?
• What do you need to meet your goals?
• How will you measure your success?

We’ll be answering all of these questions later on, but let’s start with your event goal.

1. Your Event Destination

2. Finding the Perfect Event Venue

3. What Vendors Do You Need? 

4. Event Partners

5. Finding and Securing Guest Speakers

choose the right event destination and location

Event Destination: Location, Location, Location

It's not just about the venue — your event destination can actually affect whether or not your guests will show up (72% of event attendees say destination is a significant factor in whether or not they attend an event).


Before you do anything, you have to make sure your event destination takes into account of your event’s objective — you want to think about which destination (city, venue, and event space) will help you achieve your overall goal (whether it’s to promote your product, drive brand awareness, close deals, etc.) and cater to the right audience.

Pro Tip:

In your promotions, in addition to talking up your awesome event, sprinkle in some enticing tidbits about the city it’s located in so people know what their options are outside of the main act.

The Three Cs of Event Destination

Convenience: a venue may be super unique and awesome, but convenience is going to be one of the biggest factors in event attendance. Begin by choosing your city carefully (is it easy to get to for your target audience?) and then choose a venue that’s conveniently located near restaurants, coffee shops, hotels, etc.


Climate: don’t underestimate the power of bad weather on your event. Climate is a key factor to think about, especially if any part of your event will take place outside (even if it’s just the check-in line!). And be prepared with umbrellas and reliable AC for unpredictable weather changes.


Cool Factor: throw an event any old city, and you might have a tough time luring out-of-town guests. But throw an event in, say, Sonoma and you just might get people thinking “Well, I’ve been wanting to plan a vacation and I’ve never been to wine country, and work will pay for the flight…”

Want the all-in-one guide to choosing the perfect event destination and venue? Cop it now.

how to choose the perfect event venue

How to Choose the Perfect Venue

Finding the ideal space for your event is like looking for the perfect apartment. It may feel impossible (and sure, you may have to compromise on some things) but if you focus on what really matters and start early enough, you can do it.


So what exactly should you be looking for? Based on a recent survey of 180 planners, the perfect venue largely boils down to these four things:

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Access to interactive technology

•

Flexibility of the space to meet the event objective

•

Availability of networking spaces where attendees can engage each other

•

Opportunity to discover authentic local culture, food, and experiences

We broke this down even further to consider the little details — everything from A/V to bathrooms — that you should be looking for when shopping for venues.

 

Remember: there are a lot of factors that affect whether or not a venue is right for your event, and most of the time, the best way to evaluate a venue is by seeing it for yourself in-person. Before you look, think about this list and everything you’ll need — large and small, general and very specific — so you know what to ask about.

19 Venue Details You Should Consider

1. Accessibility 

No matter the location, it’s always important to make sure your event's venue is accessible. This includes thinking about things like elevator access, transportation routes to and from the venue, parking, entrances (how many are there and where are they located?), and more.

♿ Are Your Events Accessible and Inclusive?

This is something forgotten a lot by event planners and incredibly important to us at Splash. See our accessibility tips.

2. Capacity

Find out how many people you can fit for various seating styles (classroom-style rows, tables of 8, etc.) so you know what you’re working with.

3. Food

Food is a crucial component to any type of event. Find out if the venue has in-house catering services or required partners, or if you can choose your own. It's also worth asking about any kitchen or designated prep areas.

4. Drinks and Bar Staff

Confirm whether or not the venue has a liquor license, and if you have to provide your own bar staff.

5. AV and Furniture

Does the venue have the AV equipment and furniture you need in their inventory? What are the typical fees?

6. Temperature

No one likes an overly hot or stuffy event. You’ll want to be able to turn on the AC way in advance to pre-cool the space.

7. Security

Ask whether or not the venue has its own security services or if you will need to provide it yourself.

Pro Tip:

Don’t be afraid to ask for discounts when you're touring a potential venue or negotiating the contract.

8. Vendors

Does the venue have vendors that are required or unionized? Or, maybe they have vendors they like to work with that they could recommend for you.

9. Elevator

Is there a freight elevator for large equipment and furniture? How far in advance can you load in?

10. Sound

Be sure to ask about any sound ordinances in the area that the venue must comply with.

11. Garbage

Does the venue have its own garbage area/disposal, or does your team have to deal with it?

12. Water and Electricity

If your venue is a bit more nontraditional (i.e. outdoors), does it have water hookups? What about electricity/power hookups?

13. Exclusivity

What’s the deal with exclusivity? What happens when your event ends if people are still hanging around? (Idea: turn the bar into a cash bar afterwards to keep people hanging out without letting costs get too crazy)

14. Coat Racks

Where are you allowed to hang coats and bags, and how do you have to hang it? This may seem minor, but some venues have very specific rules — which could impact how you can decorate the space and what tools you need to have on hand.

15. Lighting

See if there are any particular rules around lighting in the venue. Are there lights you can’t turn off?

16. Bathrooms

How many bathrooms can you use? To maximize comfort and limit wait time, we suggest having two bathrooms for every 50-75 people.

17. Timing

How early would you be able to access the venue? How late can you stay?

18. Storage

Ask if there is any designated area where you can store things (swag, signage, food and drinks for your staff, etc.).

19. Contract

Make sure you have a clear understanding of what comes with your contract and what doesn’t. It’s always good to ask if there there any other fees that haven’t been discussed yet.

Pro Tip:

On the day of, get to your venue as early as they’ll let you (we’re talking 6AM). You’ll make adjustments on the fly, make friends with the staff, and feel confident about being able to set everything up just right.

Little Things to Remember (that Make a Big Difference)

We’re all human. Things happen. But hopefully this list will help make sure you remember every little thing you need when it comes to your event venue.

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Adapters and chargers (for your phones, iPads, badge printers, laptops for presentations, etc.)

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Signage so guests know where to go when they arrive.

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Set the mood: play music as guests arrive (ensure the venue is capable of this if you want it)

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Have plenty of swag to give away to guests and staff/vendors

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Temperature: too warm and everyone falls asleep, too cold and everyone’s on edge. We recommend setting the temperature to 64.

We surveyed event planners on all the event mistakes they've ever made, and here's what they said.  

types of event vendors

What Kind of Vendors Do You Need?

You’ve got your destination, you’ve got your venue. So who will you be working with on-site to make the magic happen?


Every event requires different types of vendors, but these are the ten we see most often:

1. Venue Manager

Event venues usually have a go-to someone who will work hand in hand with your team (particularly the On-Site Coordinator).

2. Production Manager

They run the show and can be in charge of many different things ranging from stage design (tech) to run of show (content, materials, and speakers), to the production and installation of branded decor, to the coordination of other vendors.

3. Food and Beverage

Your venue may have specific relationships with caterers or you may be allowed to bring in your own food and beverage options. Look for an experienced company who can adjust to any kitchen set up, order the proper amount of food for your party size, and has the manpower to clean up along the way so your event doesn’t get trashed.

4. Rentals and Setup 

Tables and chairs and silverware, oh my! The more you can consolidate everything coming to your venue into one rental company, the better. Some catering companies may have this stuff covered, including sound and lighting equipment, but if you need a crazy-custom light show, you may want to go with a specialist.

Pro Tip:

Pay attention to gratuity. Sometimes tip jars aren’t allowed, so be sure to check with your venue and vendors so you can decide on the right approach.

5. Entertainment / Music

Music is necessary for almost every event, and we know DJs and tribute bands probably come to mind first. But don’t be afraid to brainstorm other entertainment possibilities that could complement your event’s theme.

6. Decor and Florist

Flowers are a staple in the event world, and decor has become more and more important to creating the feel of an event, as well as making spaces more functional and beautiful.

7. Photographers and Videographers

Hiring a professional to capture an event is pretty standard these days, though user-generated phone photos are also highlighted during and after events more frequently.

8. Transportation

Over the course of your event, you may need to move people around via limos, buses, rickshaws, etc. Look for safety records of your transpo partner, but also check up on the touches that’ll affect your guests’ experience (will the driver let someone plug in their Spotify for an impromptu dance party? Can people drink inside the vehicle? Do they clean up between groups?).

9. Destination Management Company

If you’re not choosing the destination yourself, there are professional party planners that offer local expertise, which is especially useful when you’re planning an out-of-town event (hello local vendors!).

10. Hotel / Accomodations

If you have guests coming from out of town, you may need to organize hotels or other overnight accommodations. Try and find options that are close to the venue, but also in a good location with restaurants, coffee shops, convenience stores, etc. within walking distance.

Friendly reminder: make sure someone is providing meals for the team and vendor staff. Negotiate a hospitality rider into your contracts. Well-fed and hydrated workers = better workers. Remember to bake staff transportation into your budget as well.

 

Ready to lock in your event vendor? Use this vendor contract template to make sure you don’t leave anything out in your contract.

Looking to Partner Up?

Depending on the type of event you’re throwing, you may decide to work with a partner for a variety of reasons: it helps you bring in new audiences, it helps cut costs, it makes your event look more official, etc.


It may seem simple, but there’s a lot that goes into finding and securing an event partner. And it’s not just about finding a partner — it’s about finding the right partner for your event and your brand. These can be other companies in your industry, publishers, or even CPG brands like food or beverage makers (which can replace some of your vendors above).


As a rule of thumb, look for a partner who:

•

Has a brand identity that meshes with yours

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Is looking to reach a similar audience

•

Can offer something relevant to your event’s audience

•

Has complementary goals for the event

The next time you’re thinking about partnering up for an event, use this three-step event partnership strategy — including how to pick, pitch, and execute a successful event partnership.

how to find guest speakers for an event

Guest Speakers: How to Find and Secure Them

When you think of an event speaker, your mind might go straight to a stuffy auditorium filled with people barely paying attention. We’re here to break that stereotype, because your speakers have the power to take your event to the next level (whether it’s a big conference, VIP roundtable, educational seminar, product launch, or otherwise).


Before you start looking, start by getting a better idea of what your event’s content will look like:

•

Set a program theme.

•

Set the topics that will ladder up to that theme.

•

Try to mock an agenda.

Speaker Brief Template

Find the perfect event speaker? Use this downloadable speaker brief template to create a speaker brief that’ll help lock them in and keep them committed.

Set a program theme.


Set the topics that are gonna ladder up to that theme.


Try to mock an agenda. Go minute by minute of what that day is gonna feel like, and put it up on paper. Try to include all of the lunch breaks, the bathroom breaks. What is the attendee going to experience as they take in all of this content?

Even if you don’t have all of these details fleshed out, this information will help you better target the right guest speakers.

Need to find a great guest speaker ASAP? Get our step-by-step process for finding the best speakers for your events.

Whew. Now that you got those logistics down, it's time for our favorite part. In the next chapter, we share the art and science of the perfect event page. 

Community-building: from professional networks to new friendships, events naturally connect people. Every guest is a potential Twitter fan, newsletter subscriber, product user, website visitor, or customer. Use your events to bring people together around a cause, a brand, a new product, or just a time to meet and mingle with new faces.

Common event types: community meetups, user groups, happy hour/cocktail party

Brand awareness: events are a great way to get your brand’s name out there (and associate it with a memorable experience). If you’re looking for the press’ attention, make sure you invite the media (and/or influencers in your industry) to ensure you’ll be seen, heard, and noticed within the community.

Common event types: community meetups, user groups, happy hour/cocktail party

Sales: events give you the opportunity to connect with prospects in-person, and also let you to create the ideal environment (whether it be a lively and interactive experience, or a more professional setting). Whether you have a 90-day sales cycle or are looking to drive more in-store sales from a retail event, in-person events can benefit every stage of the sales process.

Common event types: community meetups, user groups, happy hour/cocktail party

Customer engagement: your customers are your number one priority, but how often do you get to actually spend time with them in-person? For some businesses, the post-sale is often more of a focus than getting new customers. Your event goal might simply be to drive engagement with the people who are already using your product, receiving your services, or following your brand (for example, an exclusive event for a retailer’s loyalist members).

Common event types: VIP dinner, user conference, roadshow/field event

Education: many people turn to events to expand their knowledge and connect with other professionals in the industry. If your company focuses on a certain profession or has a deep understanding of a particular topic, you can establish yourself as a thought leader and bring people together through panels, workshops, and other educational events.

Common event types: hosted conference, product training, satellite event at industry conference

Recruiting: bringing people together to meet and mingle is a tried and true way to connect companies with potential employees. Job fairs and networking events are the classic recruiting styles, but even industry conferences have become a breeding ground for talent looking for their next role, and brands have found success throwing VIP events specifically targeted to top talent.

Common event types: happy hour/cocktail party, educational seminar, sponsored event

Growing professional networks: some businesses throw events to attract business or channel partners, advertisers, or press.

Common event types: hosted conference, product training, satellite event at industry conference

Rallying around a cause: events and fundraising have gone hand in hand for centuries. Many companies can find a charity that meshes well with their mission, making it possible to have an impact on both a worthy cause and a business objective.

Common event types: happy hour/cocktail party, partner event, community meetup

Lead generation/net-new names: while this isn’t the most common or effective way to use events, you may be looking to drive net-new leads from your events. These are people who are brand new to your database. Sponsoring large industry events or partnering up with another brand are two great ways to expand your audience network.

Common event types: hosted conference, satellite event at industry conference, partner event, sponsored event, tradeshow booth

Once you’ve solidified your goal, you’ll be able to choose the event type that’s best for your business, your audience, and your goals.


♿ Are Your Events Accessible and Inclusive?

This is something often forgotten by a lot of event planners, and incredibly important to us at Splash. See our accessibility tips.

Pro Tip:

On the day of, get to your venue as early as they’ll let you (we’re talking 6AM). You’ll make adjustments on the fly, make friends with the staff, and feel confident about being able to set everything up just right.

Speaker Brief Template

Find the perfect event speaker? Use this downloadable speaker brief template to create a speaker brief that’ll help lock them in and keep them committed.

Real World Example:

Pro Tip:

Pay attention to gratuity. Sometimes tip jars aren’t allowed, so be sure to check with your venue and vendors so you can decide on the right approach.

Real World Example:

Pro Tip:

Don’t be afraid to ask for discounts when you're touring a potential venue or negotiating the contract.

Don’t be afraid to ask for discounts when you're touring a potential venue or negotiating the contract.

Pro Tip:

In your promotions, in addition to talking up your awesome event, sprinkle in some enticing tidbits about the city it’s located in so people know what their options are outside of the main act.

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01 : Your Event Strategy
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02 : The Guest List
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03 : Managing Your Team
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04 : Event Production
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05 : Building the Event Page
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06 : Promoting Your Event
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07 : On-Site Best Practices
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08 : The Post-Event Strategy
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09 : Data and Technology
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10 : Measurement and ROI
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Events are made up of a lot of moving parts, and Splash can help every step of the way.

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