Product Pulse: June 2024

Q2 is coming to a close, which means we’re already looking forward to what’s next. 

This month, we’re recapping our partnership with Guidebook and giving you an inside look at what we’re planning for next quarter. 

Easily Build an Event App for Your Next Event with Guidebook

In case you missed it, we launched our partnership with the event app Guidebook.

If you’re looking to:

• Maximize in-person engagement
• Simplify communication and navigating
• Make it easy for attendees to meet, share, and connect

An event app is the best way to do it.

With Splash’s Guidebook integration, you can easily create and launch branded event apps for your Splash events. 

Features include:

• Agenda building, photo sharing, and social feeds to juice up engagement
• Push notifications to simplify comms
• Networking and 1:1 meetings to inspire connections
• Interactive maps to improve on-site navigation
• Session building and check-in to create a dynamic event experience
• Reporting for total app downloads, most used features, number of user posts, connections, and appointments, session check-ins, and more

Guidebook can be added to your Splash contract at a discount. If you’re interested in getting set up with Guidebook, send your CSM a note.

In the meantime, check out our Guidebook demo and help center guide to learn more.

Coming in Q3 

Our goal is to have everything listed below completed by the end of September.

Registration-Friendly Sessions for Virtual Events

The plan: Offer one comprehensive tool for in-person and virtual multi-session events. It’ll have the power and flexibility to support both smaller and larger multi-session events with complex session needs.

Before we can do that, we need to improve the session registration experience for virtual events.

Where we're at: We recently started our first round of session registration updates for virtual events.

Here’s what’s new:

• Hosts can toggle session registration on or off for each session.

• Guests can register for sessions or remove them from their agenda.

• Guests can add individual sessions to their calendar. Each calendar attachment includes their virtual join link to the event.

What's next: Not to be cheesy, but the best is really yet to come.

Here’s what you can expect:

• Individual session waitlists
• Capacity limits per session
• Settings to prevent guests from registering for two sessions at the same time
• Improved filtering experience for guests on the Agenda page
• New session-specific personalization tags
• More improvements to the overall guest experience

Built-In Meeting Scheduling with Chili Piper

The plan: Allow attendees to book a meeting with your team on-site directly from your event page.

This will be possible through a new integration with Chili Piper.

We’ll support the following Chili Piper scheduling options:

• Handoff (i.e. an individual calendar)
• Meeting Queues (i.e. round robin format)
• Concierge (i.e. the ability to look up a specific team member)

Where we're at: We’re putting finishing touches on the integration. It’ll be available in your account within the coming weeks.

We’re treating this as an open beta period and would love to hear your thoughts about what’s working and what’s not. Your CSM will make sure any and all feedback makes it back to our product team.

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Note: You’ll need a Chili Piper account in order to set up the integration.

What's next: We’ll spend time collecting and reviewing feedback from customers and use those insights to make improvements.

Flexible Tools for Anonymizing Data

The plan: Provide admins with flexible tools to anonymize guest records so they can stay compliant and meet their privacy requirements.

Where we’re at: We’ve released a beta of our data anonymization tool. If you’re interested in learning more or getting access later, make sure to let your CSM know.

Here’s what the data anonymization tool allows you to do:

1. View inactive events
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   • An inactive event is currently defined as any event that hasn’t been modified or registered to within the last 90 days
2. Anonymize guest data on all those events
3. Access a history log of every anonymization action that an admin has completed

What’s next: During the beta period, we received feedback that customers wanted more tools to refine eligible events that are available to be anonymized.

So, moving forward, we’ll be adding options to:

1. Filter by inactivity periods
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   • Options include 90, 60, and 30 days 
2. Exclude specific events 

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As a reminder, our *goal is to have everything listed in this section completed by the end of Q3 (September 30).

(*If you work in tech, you know that there are unexpected twists and turns and it’s safer to over-deliver and under-promise than over-promise and under-deliver.)