Product Pulse: January 2023

Published
January 26, 2023
Last Updated
Category
Company & Product News
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Written by
Sabrina Suffridge
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In a hurry? Read the summary.

It’s 2023 and we’re hitting the ground running.

This month, we’re helping marketers understand their audience better and hooking up admins with tools to manage their teams more efficiently.

Plus, our Salesforce integration is moving to the Salesforce AppExchange. We’re sharing what you should know as we get closer to the official launch.

Organize Your User List in Minutes with the Latest Team Manager Updates

Calling all Admins! Start your year off right with tools to better organize and manage your Splash team.

Here’s what’s new in Team Manager:

Save time managing your team with Add, Remove, and Edit bulk actions

Use the multi-select option to remove multiple users at once or edit multiple user roles in bulk. The Import button was also relocated to the top of the user list for more convenient uploading.

Get an organized view of your user list with pagination

Admins can narrow down their user list by viewing 20, 50, or 100 team members on a page at a time.

Find exactly what you're looking for using filters

Built-in filters allow Admins to organize user lists by Activity Status (active or pending), Groups, Last Login, Date Added, License Types, and Roles.

Monitor team capacity with License Type usage

We’re bringing License Types to the top of your user list so you know how many seats are filled on your team.

Learn more about managing your team on Splash

Track Every Step of the Attendee Journey with Self-Serve Tracking Pixels

A tracking pixel is an HTML code snippet placed on a website to collect visitor interactions.

Pixels track actions like how many people landed on your page, how many people opened the RSVP form, and how many people completed or abandoned the form.

Tracking these actions allows you to better understand the behavior of your attendees. And once you understand behavior, you'll be better equipped to plan, optimize, and measure event success.

Now, you can set up tracking pixels directly in Splash.

Inside your event’s Analytics tab, you'll find a list of the most popular tracking pixel providers:

  • Adobe Marketo Engage Munchkin JavaScript
  • Google Analytics
  • Google Tag Manager
  • LinkedIn Pixel
  • Meta Pixel

Select your provider and then plug in your Tracking Pixel ID. Simple as that!

Learn more about setting up tracking pixels in Splash.

Get ready: Splash's Improved Salesforce Integration is Coming

Now, more than ever, marketers are being asked to prove ROI.

But most of us struggle with how to do it.

Here's our not-so-secret secret: we connect all of our event data to Salesforce.

Another not-so-secret secret: We've been hard at work behind the scenes building a new and improved integration via Salesforce's AppExchange.

The integration will:

  1. Auto-create Campaigns
  2. Create and maintain Leads and Contacts
  3. Update Campaign Member Statuses
  4. Sync data based on custom mappings

...and more.

We'll be sharing more details as we get closer to launch, but in the meantime we'll leave you with these key benefits:

One-time setup in Salesforce

Salesforce Admins and Marketing Ops team members will breeze through setup using their existing rules in the place they know best. And event organizers will breathe a sigh of relief knowing events automatically sync without any technical work needed on their part.

Vetted by Salesforce for security and compliance

This one will be appreciated by the security teams out there working hard to keep data protected. The integration was required to pass a rigorous security vetting process by Salesforce for approval.

Ties your events to revenue

Events and registrants automatically sync to Salesforce so you can track pipeline influenced and opportunities generated across your programs.

Note: If you have an existing Salesforce integration, no action is required. We’ll be in touch with next steps.

Be on the lookout for more details in the coming weeks.

Explore more Splash platform updates.
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Written by
Sabrina Suffridge
Sabrina joined Splash in 2017 with a mission to help customers maximize their use of the product. After spending years building her expertise and learning the challenges event marketers face, she moved to the marketing team to share her knowledge with the rest of the industry. Today, her passion lies in creating educational content focused on amplifying the voices of experts within the event marketing community. When she’s not battling writer’s block, you can find her checking out local coffee shops, trying to beat her yearly Goodreads goal, or researching her next trip.

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