Product Pulse: January 2025

Published
January 21, 2025
Last Updated
Category
Company & Product News
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Written by
Perry Piep
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Did you know that as humans, we have roughly 700,000 thoughts a day?

And, if you’re an event marketer, that number (probably) jumps to 900,000.

Life gets crazy, especially in Q4.  

So, if you missed one of our three ~major releases~ or you just need a quick refresher to help you put them to use in 2025, here it is!

Heads Up: New Enhanced Account Security

Before we get into everything that’s live today, a quick heads up at what’s coming soon...

To better protect your event and attendee data, Splash will require MFA (multi-factor authentication) for all logins not already using SSO (single sign-on).

What does this change mean?

When the update goes live, you’ll have three MFA options upon login:

  • Notification via Auth0’s Guardian Page
  • Google Authenticator app (or other support options)
  • Or SMS code sent to your phone

We’ll lay out all the details for you via email before this change happens, so rest assured you won’t miss a beat.

Give Guests the Power of Choice with Multi-Session Events

Multi-session events are hard enough as it is.

Nailing the right session content for your guests, juggling speaker schedules, and ensuring everyone is prepped. That’s just the shortlist.

Your registration platform shouldn’t add to that headache.

With Splash’s latest updates, hosts can run multi-session in-person and virtual experiences with the same ease as a single session event.

Highlights include:

  • Easy session importing for your biggest events
  • New session registration options and capacities
  • Intuitive agenda building for guests (with session calendar attachments)
  • In-person session check-in with the Splash Host app  

2025 is all about attendee personalization, and sessions are the best way to understand what your audience cares about.

Make Your Virtual Events Pop with New Studio Tools

Last year, virtual events saw a 6% increase in frequency, 9% increase in attendance, and 10% increase in registration — numbers we expect will continue to grow in 2025.

It’s no surprise.  

Virtual events are the most cost-effective way to cast a wide net at the top of the funnel and fuel your marketing mix with on-demand content.

This is your sign to level up your virtual tech.

With Splash Studio’s new Backstage tools, you can:

  • Prompt guests to take action with on-stage CTAs
  • Use text and virtual overlays to highlight key moments
  • Spotlight guest chats and questions on-stage
  • & so much more

Keep Your Data Clean with New Program Member Mapping in Marketo  

Marketers using the Splash x Marketo integration know just how important it is to keep their data in sync.

The problem happens when events require specific details, like meal preferences or travel needs.

Previously, the event-specific data was stored on the Lead object in Marketo, creating clutter and reporting challenges.

With our latest update, you can now map event-specific data to the Program Member object.

Now, when you’re looking at leads, you’ll only be looking at the data that’s most relevant.

How it works:

From the Integrations tab, locate your Marketo integration. Then scroll down to Sync Program Members and map your fields appropriately.

Get Inspired: Made in Splash of the Month

This month, we’re taking inspiration from Gainsight’s Community Unplugged event.

It’s a virtual roundtable series for their community of customer success experts.

What we love?

  • “Who Community Unplugged is For” block: It’s a simple but effective way to make an attendee feel like they belong at the event. We especially love the subtext beneath each role.
  • Gradient background: Gainsight doesn’t need to rely on complex designs to get their brand identity across. Their gradient background adds so much flair to a well-organized landing page.
  • On-Demand CTA: One of the biggest reasons to host a virtual event is to create a library of evergreen content. Gainsight transformed their page into an on-demand showcase.
  • Emojis in emails: Take a look at the invite and reminder emails. Gainsight uses emojis to organize their content, especially for important CTAs like taking a survey or watching on-demand.

How Splash uses Splash: Custom Registration Paths for Guests

Straight from the brains of the Splash marketing team comes this month’s “How Splash Uses Splash” tip:

Custom registration paths for guests.

Let’s take our Splash in the City event as an example.

It’s not quite as complex as an event that would use sessions, but it does have multiple parts including a strategy session and a dinner.

In this case, we can use conditional logic to ask guests if they plan to attend just one part or the full day.

Depending on their answer, we can follow up with other questions relevant to their experience, like:

  • “What topic are you most excited to discuss?”  
  • Or “Do you have any dietary restrictions?”

Power move: Use response limits if you only have a certain number of seats or meals available for selection.

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Written by
Perry Piep
Perry Piep is a Product Marketing Manager at Splash. As a former field marketer (and one of Splash's first customers, ever), Perry brings years of experience organizing national conferences, happy hours, tech talks, and everything in between. Currently, she is passionate about educating Splash's customers on the latest updates through content creation and her recurring webinar series, "Build It & They Will Come." When she's not on the mic, she enjoys sketching fellow commuters on the subway and relaxing at a local coffee shop.

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