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Written by Esther Chung

@esthermchung
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Dreamforce like a Pro:

The Event Marketer’s Guide to Dreamforce

October 30, 2017

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The Event Marketer's Guide to Dreamforce
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Written by Esther Chung

@esthermchung

Dreamforce like a Pro:

The Event Marketer’s Guide to Dreamforce

October 30, 2017

Heading to Dreamforce this November? Lucky for you, we’ve put together a guide to help event marketers navigate the 3200+ sessions, including the hundreds of after parties, events, and everything in between.

 

Want to see what we’re up to at Dreamforce? Don’t miss our big winery party, Cloud Wine, and all the other events we have planned.

 

Whether you’re a first-timer or a Dreamforce regular, this list will help you make the most of all the education, innovation, and fun at Dreamforce.

 

Here’s everything to help put your agenda together:


Our Top Picks for Event Marketing Sessions


1. 4 Tips to Driving Pipeline Through Events

• Date: Monday, November 6th and 8th

• Time: 1:15 PM - 1:35 PM, 10:45 AM - 11:05 AM

• Location: San Francisco Marriott Marquis Hotel, Golden Gate - Sequoia Theater

• Speaker: Kim-Mai Nguyen, Program Manager at Salesforce

Events are becoming more and more prevalent in demand generation strategy because it’s proven to be the most effective tactic in driving pipeline, closing deals, and reducing customer churn. Join this session, with Salesforce Program Manager, Kim-Mai Nguyen, to learn the top four ways to successfully execute a flawless event and help drive pipeline for your sales team.


1. Community
Building and strengthening our members’ sense of belonging.

 
2. Engagement

Creating opportunities to deliver a complete Equinox experience to drive advocacy, retention, and acquisition.


3. Scale

Leveraging technology to manage, evolve, and expand our events strategy.


2. The Power of Data in Sales & Marketing Alignment

Using these 3 major tenets and a killer events program, Matt was able to get better customer engagement, less churn, and, ultimately, everyone’s goal -- more customers.


See how below:

Want your event to run as smoothly as a duck? Here are 5 best practices for reaching your highest door goals.

2. The Power of Data in Sales & Marketing Alignment

• Date: Monday, November 6th
• Time: 9:30 AM - 10:10 AM
• Location: San Francisco Marriott Marquis Hotel, Yerba Buena Salon 8

• Speaker: Ruben Varela, Senior Director Revenue Operations at Veracode

It’s a proven fact: companies with sales and marketing alignment generate 208% more revenue. Unfortunately, aligning sales and marketing isn’t easy, and oftentimes, it can feel like we’re battling each other. In this session, get tactics from Veracode and Ellie Mae on how they use analytics to align sales and marketing, foster collaboration, and close more deals. 

equinox marketing strategy

2. Engagement: Turning Your Customers Into Advocates

 3. Justify Your Spend: Tracking Marketing Influence and ROI  

• Date: Monday, November 6th
• Time: 10:30 AM - 10:50 AM
• Location: Moscone South, Campground: Lead to Cash Theater 

• Speaker: Bailey Wilson, Pardot Administrator at nCino

The one thing your CEO wants you to do: prove the value of your events and do it consistently. Join this session to learn how to use customized campaign influence with a multi-touch attribution model to completely automate the process of connecting your marketing campaigns to the bottom line. Get that additional marketing budget you’ve always wanted.

3. Scale: Putting it All Together with Technology 

3. Scaling: Putting it All Together with Technology and Data

4. Project Planning: Driving a Customer Event Using Quip

• Date: Tuesday, November 7th
• Time: 11:15 AM - 11:35 AM
• Location: San Francisco Marriott Marquis Hotel, Golden Gate - Sequoia Theater

You throw a big conference every year -- but have you ever taken it on the road? Every year the Salesforce marketing team hosts customer conferences in cities around the world. Come to this session to learn how two members of the Salesforce Events Marketing team use Quip to seamlessly plan and execute these larger-than-life events.

 

5. Developing the Cross-Channel Journey with Ultra Music Festival

• Date: Wednesday, November 8th
• Time:  11:00 AM - 11:40 AM
• Location: Palace Hotel, Gold Ballroom

• Speakers: Albert Berdellans, Marketing & New Media at Ultra Music Festival / Kelsey Jones, Product Marketing Manager at Salesforce /  Gregory Murphy at Salesforce

The Ultra Music Festival is the world’s premier electronic music festival. With over 150K attendees at every event worldwide, they needed to evolve and transform their marketing to meet their customers on the right channel, the right time, the right device. Join this session to learn how the Ultra Music Festival marketing team took their marketing to the next level.



Our Top Picks for The Next-Level Event Marketer

1. ABM, AI, and Influencer Marketing: The New Revenue Stack

• Date: Monday, November 6th
• Time: 9:00 AM - 9:20 AM
• Location: Palace Hotel, Innovation Theater (Sunset Court)

• Speaker: Kirk Crenshaw, CMO at Traackr

Join us to hear how Kirk Crenshaw, CMO at leading influencer management software, Traackr, shares three proven techniques to accelerate pipeline, increase revenue, and create repeat customers.


2. The State of ABM: Driving the Highest ROI of Any B2B Strategy

•  Date: Tuesday, November 7th
•  Time: 12:30 PM - 12:50 PM
•  Location: Palace Hotel, B2B Marketing Lookout (Presidio Room)

• Speaker: Jonathan Miller, CEO at Engagio

AMB isn’t just a buzzword -- it’s one of the most effective customer engagement tactics for B2B marketers. Join our friend, Jon Miller, CEO of Engagio and previously cofounder of Marketo, as he gives us the tools to get started with ABM in less than 30 days.


3. Five Key Traits for High Performing Marketing Organizations

• Date: Tuesday, November 7th
• Time: 1:00 PM - 1:40 PM
• Location: Palace Hotel, Gold Ballroom

• Speaker: Mathew Sweezey at Salesforce

Join this session as Salesforce’s Mathew Sweezey shares the five key traits of high-performing marketing organizations, such as what is a best-in-class budget, how many and what tools are high performers using, and even what are their winning tactics. Then, he’ll teach you how to put it to action in your own organization.


4. The Art & Science of Design Thinking

• Date: Tuesday, November 7th
• Time: 9:00 AM - 9:40 AM
• Location: Moscone West, 2000
• Speakers: Reena Bhatia, Sr. Managing Director, Ignite at Salesforce / Shabnam Dadkhah, Senior Director, Business Value Services at Salesforce / James Tantaro at Salesforce

At Splash, we know how important design is to digital transformation. Join this session to learn and see why design thinking is taking over the CEO agenda.


5. Visions of Our New Reality: What AR, VR, and MR Mean for Business

• Date: Tuesday, November 7th
• Time: 11:00 AM - 11:40 AM
• Location: Moscone West, 2000
• Speakers: Amy Guterman / Eleanor Sandford / Brian Vellmure at Salesforce / Jensen Warner, Innovation Associate, Design at Salesforce Ignite Incubator

Want a look inside the future? This session explores the power of AR/VR/MR, emerging use cases and intersections with the Salesforce platform, and potential scenarios for how these technologies will shift the future of customer engagement, human collaboration, and business models.

AMB isn’t just a buzzword -- it’s one of the most effective customer engagement tactics for B2B marketers. Join our friend, Jon Miller, CEO of Engagio and previously cofounder of Marketo, as he gives us the tools to get started with ABM in less than 30 days.


Parties, Parties, Parties

Cloud Wine - The Ultimate Dreamfest Pre-Party

• Date: Tuesday, November 7th

• Time: 6:00 PM - 8:30 PM

Did you know Splash is taking over a winery, bringing in a bluegrass band, hijacking SF's top food trucks? Join hundreds of top marketers and execs before our walk to Dreamfest. You'll mingle with the best and brightest in tech, retail, media, consumer goods, and more. Request access now and get ready to join us in the clouds. First 300 attendees receive a free ride at any SoulCycle location!


Outfierce Surfcamp

• Date: Monday, November 6th

• Time: 7:00 PM - 11:00 PM

Join Outforce, Salesforce's Ohana Group for allies of diversity in sexual orientation and gender identity, as we party on the first night of Dreamforce to celebrate equality at Dreamforce. Enjoy open bar, food, swag, raffle prizes, and more! 100% of donations will go to the True Colors Fund.


The ABM Masters Party at SFMOMA

• Date: Monday, November 6th

• Time: 7:00 PM - 11:00 PM

Ever wanted to sip craft cocktails at a world-renowned museum? Here’s your chance! Join the ABM Masters Party, hosted by Engagio, and set at the beautiful San Francisco Museum of Modern Art. Enjoy delicious array of delectable treats and craft cocktails, live music, and a full access to the entire museum. Request a ticket ASAP -- space is limited!


The Story of Sales Documentary Film Screening

• Date: Wednesday, November 8th
• Time: 5:30 PM - 9:00 PM

The best way to align with sales, is to understand sales. And this documentary from Salesforce will help you do it. Join a private Dreamforce screening of Salesforce’s new documentary film: The Story of Sales, which explores the history, evolution, complexity, contribution, and future of sales. Come enjoy light food and beverages, watch the film, and mingle with the cast and crew.


Dream Big & Get Down!

• Date: Wednesday, November 8th
• Time: 7:00 PM

Join BOLDforce (Salesforce's Ohana Group that stands for Black Organization for Leadership & Development), and Hip Hop For Change for their second annual Dreamforce networking and fundraising party. Get ready to dance to a Live DJ, see graffiti art performances, and enjoy the open bar -- come dressed in 80s hip hop theme! All proceeds go to Oakland Middle School and United For Success Academy.

Dreamforce is over, but you can still learn about how we work with Salesforce. Get the details on our Salesforce integration and our upcoming ROI dashboard.

See how they built it:



Do you have what it takes to leverage event technology? Learn more from Matt Burton in this 20-minute video.

event-team-collaboration-app

Not only is it helpful to quickly solve any issues (and there are always issues), but it’s also helpful to communicate with your team inside the venue on the status of check-ins. Most importantly, alert your sales team that their VIP guests have arrived.

5. Dos-and-Donts for Not Breaking The Law: Keep Count Of Your Attendee Numbers

The last thing you want to think about is hitting capacity. Because hitting capacity for your event would be a good thing… right?


Unfortunately, not keeping track of the number of attendees, and subsequently, violating fire permit laws, is a common problem for many event planners. Avoid this by using an old-fashioned clicker or the Splash App using the “checked out” status -- that’s key for tracking who’s in and out of the space.


Pro tip: have the fire permit in hand and contract printed out. And have another person keep track of how it feels inside the event, whether it’s hot in the venue or too crowded.


A couple good questions to consider asking the venue manager about the space:


• How many people in the venue makes it feel full?

• How many people makes it feel empty?

• Where can lines form?
• How many people can be at the bar at a time? (A typical drink order takes about 2 minutes. Alleviate bar crowds by having cocktail waitresses holding pre-made drinks.)

Bonus Details:

Timing: Start Door Duty an Hour Before Event

Sure, attendees may arrive late. Sure, you may still be organizing right up until the last minute. But people will begin showing up 25 minutes after starting time, which means, security has to be ready for the flow of arrivals. Some people will also arrive early and if the door isn’t staffed, you don’t want these people sneaking in before it’s time.

Staff Up: The Golden 1:50 Ratio

To maintain organization, have a 1:50 ratio between the company and guests. This may vary based on how complex the on-site registration is.

Veterans know: there is no such thing as too many RSVPs

When I was a rookie planner, I remember being very nervous that there were too many RSVPs and the right people wouldn't get in.

 

As much as the experience at the door matters, remember: a packed event is a good thing. A very good thing. A line makes you look popular, and people don't really mind waiting (if it moves). Much worse than over crowding is UNDER crowding... no one likes an empty room.  And when someone on your team is stressing, tell them to chill. You got this.

Do you have what it takes to leverage event technology? Learn more from Matt Burton in this 20-minute video.

author

Esther Chung

Esther is the Sr. Content Marketing Manager at Splash. When she’s not deciding what to eat for lunch, she leads content strategy for Splash, the leading event marketing platform.

About the Author

Ben Hindman is co-founder and CEO of Splash, the country's fastest-growing event marketing platform that helps businesses and brands more effectively market through their events. An event planner turned tech entrepreneur, events are in Ben’s DNA. Prior to starting Splash, Ben was the Director of Events at Thrillist, where he produced large-scale events from concerts to mystery fly-aways.

Ready to learn how Splash can transform your marketing stack?

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Event ROI isn't impossible. Get the comprehensive guide that’ll take you from ROI to career-high.
 

 

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Going to Dreamforce in November? Join us and see what events we have in store!

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