Think of check-in as the first time you’re saying hello to your attendees. Besides the fact it might literally be when you greet a guest for the very first time, check-in is also their first impression of your event — it should be flawless.
We all know that no event is perfect. But with a check-in app, that first hurdle of your event is a lot easier to clear. Here’s why a check-in app is crucial to your check-in experience.
Avoid hold-ups at the door. Make it easier for your staff to check people in with a single swipe on your screen (no pen and paper required).
Forget wasting time after your event piecing together who showed up and who didn’t. With a check-in app, you can capture powerful event data, and sync that data to your other technologies.
Did someone show up to your event but didn't RSVP? No worries. Capture on-site registration information easily with a check-in app (you can even do it faster with business card scanning in Splash's Host App!). Bonus: really make them feel special by printing name badges on the spot.
Put the check-in app in Kiosk Mode and allow attendees to register or check themselves in. This cuts down on the number of staff needed at the door, giving your team more opportunities to meet and connect with other attendees.
Create a single point of internal communication during the event. Set up push notifications to alert your team when their guests arrive, so they know when key clients or prospects walk through the door. Even better, set up our Slack integration and get these notifications from a designated Slack channel.
If any surprises come up (as they always do) you can email attendees through the app to alert them of any updates, like venue or start time changes. Or notify your VIPs about a different VIP entrance or where they can pick up their wristbands.
Ready to upgrade the check-in experience at your next event? Dig into our Guide to Getting Started With the Splash Host App.
Ben Hindman is co-founder and CEO of Splash, the country's fastest-growing event marketing platform that helps businesses and brands more effectively market through their events. An event planner turned tech entrepreneur, events are in Ben’s DNA. Prior to starting Splash, Ben was the Director of Events at Thrillist, where he produced large-scale events from concerts to mystery fly-aways.